Shipping and Delivery Policy

General Shipping

Most orders are processed and shipped within on the last date of the batch (generally last date of a month).

Domestic Shipping (Business Days)*

There are no shipping charges for domestic user, if anyone enrolls for distance mode of learning. The course order will be dispatched on the last day of a batch (generally the last day of the month). The shipping will take maximum of 4 to 7 days.

International Shipping (Business Days)*

If anyone enrolls in a course residing outside India, a charge of INR 3000 is applicable for that candidate. The candidate can expect the order to receive by 7 to 10 days.

*Transit may take longer if the parcel was delayed due to carrier mishandling, customs delay, or other circumstances beyond our control. Physis learning Academy Pvt. Ltd. will only ship the products to the address that is indicated on the order.

*Orders placed with International standard shipping will not be refunded if the package is lost or stolen.

* A tracking number will be provided to the customer of that order on demand.

Physis Learning Academy Pvt. Ltd. is not responsible for lost packages once they have been shipped out of our campus or for delays due to unforeseen delays such as "adverse weather conditions", , or "Missed at facility" - please plan accordingly.

Order discrepancy*

If you’re claiming an order discrepancy, please contact us within 7 business days for assistance. Any inquiries past this time frame is unreasonable for us to accommodate.

*Excludes wrong course received

Shipping and Order Processing Holidays

Orders can be submitted via our website, but will not be processed, delivered or counted as in-transit on major holidays.

REFUSED DELIVERY PACKAGE

For items returned to sender due to “undeliverable as addressed” or “insufficient address” shown on the tracking status, Physis learning Academy Pvt. Ltd. will reconfirm the address and send that order once again to that address once we receive that packet. If it happens again a change of Rs. 750 will be applicable to post that packet.

Physis learning Academy Pvt. Ltd. is not responsible for lost of international packages once they have been shipped out of our warehouse. Lastly, Physis Learning Academy Pvt. Ltd. is not responsible for any international return postage.